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Welcome to Hassle-Free Warranty Activation via QR Code Scan

Your Roto Pump experience just got smarter.

We’ve made warranty activation faster, simpler, and completely paperless. With our new QR Code-based system, activating your pump warranty is now just a scan away. Whether you’re on-site or in the office, all you need is your smartphone.

Activate Your Pump Warranty – At Your Fingertips

Simply Scan the QR code provided on Pump Name Plate and Sticker attached to access our online platform and complete this mandatory step for warranty activation. It is a mandatory step to be followed for Warranty activation. Once registered, you’ll also have direct access to our full range of support services, from service requests to product documentation. Activate your warranty now to unlock complete coverage and on-demand support! Scan and register immediately to avoid any delays!

QR code offers you quick support service at your fingertips. Here are the simple, quick & essential steps to be follow:

 

  • Scan the QR code Provided on Pump Name Plate from your smartphone.
  • Register for mandatory warranty activation.
  • Instantly register to get full coverage.
  • If you don’t have QR code on pump name plate then email us at customercare@rotopumps.com

Why Scanning the QR Code is Mandatory?

📌 Mandatory for Warranty Activation – Quick and essential for full warranty coverage.

📌 Instant Support Access – Request technical assistance, or troubleshooting help.

📌 Quick Quote Requests – Need spare parts or a new pump? Get a quote instantly!

📌 Essential Documents at Your Fingertips – Download O&M manuals, part lists, and GA drawings.

📌 Find Your Nearest Sales Representative – Get local support without the hassle.

Stop Waiting, Start Scanning

Don’t Miss Out! Scan Now & Secure Your Pump Coverage Today!

If you are unable to activate the warranty via the QR code, please fill out the form below. Our customer care team will assist you further.

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    FAQs

    1. What if my phone doesn’t scan the QR code?

    Try cleaning your camera lens and ensure you’re in good lighting. If the issue persists, you can email us at customercare@rotopumps.com Our customer support team will assist you further.

    2. Can I re-register the warranty later if I skip it now?

    Yes, you can. Just revisit the QR code within the validity window i.e. 90 days from the pump supply date.

    3. Can I share this QR with someone else?

    No, the QR is unique to your pump unit and should not be shared. It’s linked to your specific product and warranty registration.

    4. How do I know my request or registration was received?

    Once you submit the form, you’ll receive an acknowledgment via email. If you don’t see one, check your spam folder or try again or email us at customercare@rotopumps.com

    5. What documents do I need for warranty registration?

    No documents are needed. Just scan your unique QR code available at your pump.

    6. What if I entered the wrong information by mistake?

    No worries! You can either resubmit the form or email our customer care team to correct the details.

    7. Will I receive a physical warranty certificate?

    No physical certificate is sent. You will receive a digital confirmation via email for your records.

    8. Can I use this QR code for service requests too?

    Yes, the same QR code gives access to warranty, service, and product information – all in one place.

    9. What if I lost access to my QR code after installation?

    Please email us at customercare@rotopumps.com with your product serial number or order ID. We’ll help retrieve your product record.

    10. Is my data safe when I register via QR code?

    Absolutely. All data is securely stored and used only for warranty and service purposes as per our privacy policy.

    10. Is my data safe when I register via QR code?

    Absolutely. All data is securely stored and used only for warranty and service purposes as per our privacy policy.

    11. Can I extend my pump warranty?

    Yes, you can extend your pump warranty for up to 3 years on a paid basis. Simply scan the QR code and submit your request—our customer support executive will guide you through the process. Alternatively, you can email us at customercare@rotopumps.com.

    12. Do you provide pump commissioning services?

    Yes, we offer both online and on-site pump commissioning services. Online consultations are provided free of charge, while on-site visits are available as a paid service.

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