We’ve made warranty activation faster, simpler, and completely paperless. With our new QR Code-based system, activating your pump warranty is now just a scan away. Whether you’re on-site or in the office, all you need is your smartphone.
Simply Scan the QR code provided on Pump Name Plate and Sticker attached to access our online platform and complete this mandatory step for warranty activation. It is a mandatory step to be followed for Warranty activation. Once registered, you’ll also have direct access to our full range of support services, from service requests to product documentation. Activate your warranty now to unlock complete coverage and on-demand support! Scan and register immediately to avoid any delays!
QR code offers you quick support service at your fingertips. Here are the simple, quick & essential steps to be follow:
📌 Mandatory for Warranty Activation – Quick and essential for full warranty coverage.
📌 Instant Support Access – Request technical assistance, or troubleshooting help.
📌 Quick Quote Requests – Need spare parts or a new pump? Get a quote instantly!
📌 Essential Documents at Your Fingertips – Download O&M manuals, part lists, and GA drawings.
📌 Find Your Nearest Sales Representative – Get local support without the hassle.
If you are unable to activate the warranty via the QR code, please fill out the form below. Our customer care team will assist you further.
Try cleaning your camera lens and ensure you’re in good lighting. If the issue persists, you can email us at customercare@rotopumps.com Our customer support team will assist you further.
Yes, you can. Just revisit the QR code within the validity window i.e. 90 days from the pump supply date.
No, the QR is unique to your pump unit and should not be shared. It’s linked to your specific product and warranty registration.
Once you submit the form, you’ll receive an acknowledgment via email. If you don’t see one, check your spam folder or try again or email us at customercare@rotopumps.com
No documents are needed. Just scan your unique QR code available at your pump.
No worries! You can either resubmit the form or email our customer care team to correct the details.
No physical certificate is sent. You will receive a digital confirmation via email for your records.
Yes, the same QR code gives access to warranty, service, and product information – all in one place.
Please email us at customercare@rotopumps.com with your product serial number or order ID. We’ll help retrieve your product record.
Absolutely. All data is securely stored and used only for warranty and service purposes as per our privacy policy.
Absolutely. All data is securely stored and used only for warranty and service purposes as per our privacy policy.
Yes, you can extend your pump warranty for up to 3 years on a paid basis. Simply scan the QR code and submit your request—our customer support executive will guide you through the process. Alternatively, you can email us at customercare@rotopumps.com.
Yes, we offer both online and on-site pump commissioning services. Online consultations are provided free of charge, while on-site visits are available as a paid service.
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